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What We Do

Essential Services

Web Store Development
    • Website development
    • Digital product creation
    • Website updates, edits and feature additions
Inventory Management 
    • Product receiving
    • Barcode assignment
    • Warehousing and storage
    • Omni-channel inventory tracking
Order Fulfillment
    • Order shipment processing Monday-Friday
    • Orders are processed within 1-3 business days or within the week advertised ship date for pre-ordered product
Customer Service
    • Customer service emails are managed M – F, 10am-5am PST
    • Operated with professional Help Desk organizational software
    • Correspondence is white labeled for brand recognition
    • 24-48 hour response time for all inquiries
Accounting
    • Statements are furnished at the close of each calendar month

Additional Capabilities

Product Sourcing & Production
    • Product ideation and brainstorming 
    • Product production and sourcing: 
      • Vinyl
      • Cassette
      • CD 
      • Soft goods
      • Specialty Products
Graphic Design
    • Product mockups and product photography
    • Template layout for production
    • Tech-packs for soft goods production
    • Third party merchandise design from a select network of designers
Release Scheduling
    • Assistance with release scheduling, production timelines, and product announcements
Marketing & Advertising
    • Regular email newsletter marketing blasts
    • Facebook Pixel business advertising management
Wholesale Distribution
    • Solicitation to select global retail partners 
    • Brokering of exclusive product for select retail partners
 

Store Development

Custom design and development for your Shopify store, from feature additions to support. We've been building Shopify stores for over a decade.

Fulfillment

Daily order processing from our fulfillment center in Los Angeles. Shipped with white label branding and competitive domestic & international rates.

Customer Service

Unrivaled customer service management always white labeled for brand recognition. With one of the fastest response times in the business.